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If you are the owner of a small or medium sized business wanting to make sure your marketing is the best it can be, we have the processes to help you.

We focus on return on investment for your marketing budget at every stage, to ensure your marketing is not just a cost to the business.

We have helped larger businesses but now focus on SMEs as the need is greater. Our MD has spent 25 years as a director of agencies in Leeds and has helped many blue-chip companies, we now bring this experience and knowledge to assist businesses in getting great results for their marketing spend.

Nine Dots Marketing utilise a media neutral approach to ensure the best results online and offline.

"Working with Phil and his team on our SEO was a pleasure. They were focussed, incisive and happy to have monthly meetings when required. During the period working with them they produced some very good results, showing how much they understood our complex requirements."

Louise Daly - Commercial Manager, York Racecourse Hospitality

"I most recently commissioned Phil and his team’s services for one of the largest independent insurance brokerage groups in the UK. Their job was to help bring our several brands into a digital age. I knew what to expect and I wasn’t disappointed, with Phil and team delivering a tremendous job for us."

Sam Humphrey – Group Digital Communications and Social Media Manager – Romero Insurance Brokers

Marketing strategy

What is your primary marketing objective and need? Do you want more customers? Do you want to keep more of the customers you’ve got? Do you require more brand awareness? Are you making the most from the data you’ve got? Do you fully understand your customer? All key questions, but where should your focus be? A short marketing audit will allow us to help you prioritise and increase your return on investment.

Customer acquisition

What are the most cost effective channels for getting new customers? Can you get your customer proposition across adequately? Our experience across several sectors, which include: financial services, travel and tourism, mail order, retail, hospitality and digital, will undoubtedly help.

Customer retention

Why are your current customers leaving you? Do you have a customer relationship programme in place that speaks to your customers with the right message at the right time? Experience with Argos Financial Services, William Hill, Skipton Building Society, Swinton Insurance, Greggs, Shop Direct, Bennetts Insurance and English Country Cottages can help provide the right answers.